Your tools for success


Get down to business

With Global Atlantic, you have a full team supporting you and the families you serve: inside sales, data intelligence, marketing, training, contracting and licensing, and customer service with a 98% satisfaction rating.1 All to make doing business with us easy.


Manage your business with InSight Analytics, a business analytics tool that provides instant access to an intuitive, visual representation of your data.

Calculate premiums

Use Rates2Go to calculate premiums anytime, anywhere — in your office or funeral home, at a family’s residence or on the fly at your group presentation or other community event.

Business submission options

You can submit business by uploading documents electronically via ShareFile, faxing in your applications, or sending printed forms and documents via snail mail.

Legal and compliance

Keep up to date with the latest compliance notices and regulations impacting your state, review NAIC policies and find advertising guidelines.

Policy management

Get death benefit quotes and policy information, search for specific policies by last name and state and print claim forms containing policy-specific information.

Electronic claim process

Obtain death benefit quotes, receive claim payments and complete and submit your claim forms.
For your convenience, we offer several options for submitting claims. Be sure to include all required documents for your state to ensure the claim can be processed quickly.
Submission options
  • Fax: (888) 425-2463
  • Mail: PO Box 216, Batesville, IN 47006
Contact customer service to access the most recent claim form. Phone: (800) 331-8853  or Email: 
Electronic deposit

Another convenient option is to receive claim payments via direct deposit. To register, fax the completed Automatic Claim Deposit form and a voided check to (800) 320-3291.

If you are set up for Automatic Claim Deposit, you will receive an email confirmation when your claim has been paid. If you are not registered for Automatic Claim Deposit, contact; so that you can receive the most up-to-date information.

Your claims will be mailed to the address on your claim form if an ACH form is not submitted.

Customer Service

With Global Atlantic, you'll experience a difference in customer service. You’ll have a full team dedicated to taking care of you, your agents and your families. We know your time is valuable, so our goal is first-call resolution of all your inquiries.

  • 98% satisfaction rating1
  • Consistent, high-quality customer service
  • Claims paid within 24-48 hours2
  • Approximately 94% of customer service issues are resolved by the first representative to take the call3
  • All new business is issued before commission cutoff each week



1Based on Aftercall surveys in 2018.
2Contested claims may take longer to pay.
3Based on based on ongoing SLAs reported in Ingenium.

Online Payments for Families
If your families would like to make their payments online, they may access our online payment system here.