Talk to us

How can we help you?

We want to help you build your business and better serve your families. If you have any questions, please contact us.

View our yearly business calendar for a listing of important dates.

Sales support 

Get help with product questions, training support and marketing materials. 

Monday–Friday, 8 a.m.–5 p.m. ET 
Phone: (866) 449-3722 
preneedsales.support@gafg.com

Sales training

Available to provide in-depth training and sales support for you and your sales team.

sales.development.team@gafg.com

Customer service

Ready to assist you and your customers with policy details and general questions.

Monday–Friday, 8 a.m.–7 p.m. ET 
Phone: (800) 331-8853
Fax: (800) 320-3291
ask.us@gafg.com

New business

Here to help you with policy-issue support.

Monday–Friday, 8 a.m.–5 p.m. ET 
Fax: (800) 320-3291 
Forethought Life Insurance Company 
PO Box 151 
Batesville, IN 47006

Overnight application and claims submissions

Forethought Life Insurance Company
Attn: Preneed New Business 
One Forethought Center 
Batesville, IN 47006 
Claims Fax: (888) 425-2463

Agent licensing, compensation and debit balance

Provides information on agent contracting status, commissions and debit balance.

Monday–Friday, 8 a.m.–7 p.m. ET 
Phone: (800) 331-8853 (option 5) 
Fax: (800) 668-5072 
preneedlicensing@gafg.com 
compensation@gafg.com 
debit.balance@gafg.com

eTech Support

Get help with online access and web-related tools, including InSight Analytics and Rates2Go. 

Phone: (866) 449-3722 
eTech@gafg.com

Get in touch with us